PRIVACY POLICY
Last Updated: September 30, 2026
The Raj Ayurveda Health Center (“The Raj,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit our website, contact us, make an inquiry or reservation, complete forms, purchase products or services, participate in programs or treatments, communicate with our team, or otherwise interact with The Raj.
This Privacy Policy applies to information collected online and offline, except where a separate privacy notice or legally required notice applies.
1. Information We May Collect
Depending on how you interact with The Raj, we may collect the following categories of information.
Contact Information
This may include:
Reservation and Guest Information
This may include:
Health and Wellness Information
When relevant to a program or service, we may collect sensitive health and wellness information, including information you voluntarily provide through our Health Questionnaire, consultations, communications, or treatment forms.
This may include information concerning:
We may also create records relating to consultations, treatment planning, treatments provided, practitioner observations, recommendations, and your participation in programs at The Raj.
Health information is sensitive personal information and is handled in accordance with applicable law and our privacy and security practices.
2. Information You Provide Directly
We collect information that you choose to provide when you:
You are responsible for providing accurate information and updating information when appropriate.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This may include:
We may use this information to maintain and improve our website, understand website performance, analyze visitor behavior, protect website security, and measure the effectiveness of our communications and marketing.
4. How We Use Personal Information
We may use personal information for purposes including:
We may also use information for other purposes disclosed to you at the time of collection or with your consent where required.
5. Health Information
The Raj may receive health information because certain Ayurvedic programs and treatments require health screening, personalization, or professional evaluation.
Access to health information should be limited to personnel and service providers who reasonably require access for treatment, consultation, health review, guest safety, administration, legal compliance, or related operational purposes.
Health information will not be used for unrelated advertising purposes without appropriate authorization where required by law.
We do not treat acceptance of this general Privacy Policy as authorization to publish or use an identifiable guest’s medical history, health story, treatment experience, photograph, or testimonial for advertising.
A separate authorization may be requested when appropriate.
6. HIPAA and Other Health Privacy Laws
Some health information maintained by healthcare providers is governed by the federal Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, commonly known as HIPAA.
HIPAA does not automatically apply to every business that collects health information. It applies to covered entities and business associates meeting specific legal requirements.
To the extent The Raj or a particular practitioner or service is subject to HIPAA, protected health information will be handled according to applicable HIPAA requirements and any applicable Notice of Privacy Practices.
If The Raj is legally required to maintain a separate HIPAA Notice of Privacy Practices, that notice governs protected health information subject to HIPAA where its provisions differ from this general Privacy Policy.
Other federal and state privacy laws may also apply to health-related information that falls outside HIPAA.
7. How We May Share Personal Information
We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.
Categories of recipients may include:
Employees and Practitioners
Information may be shared internally with authorized employees, practitioners, advisors, and other personnel who reasonably need the information to perform their duties.
Service Providers
We may use outside companies or professionals to help operate our business.
These may include providers of:
Such providers may receive information necessary to perform services on our behalf.
Where required by law, we use appropriate contractual protections concerning sensitive or protected information.
Healthcare and Emergency Providers
Where appropriate or permitted by law, health information may be shared with healthcare professionals, emergency responders, hospitals, or other healthcare providers for treatment, safety, or emergency purposes.
Legal and Regulatory Purposes
We may disclose information when reasonably necessary to:
Business Transactions
If The Raj undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed as reasonably necessary in connection with the transaction, subject to applicable privacy requirements.
8. Sale and Sharing of Personal Information
The Raj does not treat guest health information as a commodity.
We do not sell personal health information for money.
Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary sale for money and may include some disclosures involving advertising or analytics technologies.
Where applicable law gives you a right to opt out of such activities, The Raj will provide the required method for exercising that right.
We do not knowingly sell personal information of children.
9. Sensitive Personal Information
Certain information we collect may be considered “sensitive data,” “sensitive personal information,” or “consumer health data” under applicable privacy laws.
This may include:
We collect and process sensitive information only for reasonably necessary purposes, with consent where required, or as otherwise permitted by law.
10. Consumer Health Data
Certain states provide additional protections for consumer health data that may not be covered by HIPAA.
Where applicable, consumers may have additional rights regarding health information, including rights relating to consent, access, withdrawal of consent, sharing, and deletion.
Where a separate Consumer Health Data Privacy Policy is required by applicable law, that policy will supplement this Privacy Policy.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files placed on a device that can help a website function, remember preferences, understand website use, maintain security, and support analytics or advertising.
We may use cookies for purposes such as:
Depending upon your jurisdiction and the technologies we use, you may have the ability to manage certain cookies through a cookie banner, preference center, browser settings, or other mechanism.
Disabling some cookies may affect website functionality.
12. Analytics and Advertising Technologies
We may use third-party analytics or marketing technologies to understand website traffic and the effectiveness of our communications.
These providers may receive device, browser, cookie, interaction, or similar information according to their own services and our configuration of those services.
We do not intentionally provide Health Questionnaire responses or identifiable treatment information to advertising platforms for behavioral advertising.
Where applicable privacy law provides an opt-out right for targeted advertising, sharing, or similar processing, we will honor legally valid requests.
13. Email Communications
If you request information, make a reservation, or otherwise interact with The Raj, we may send administrative or service-related emails concerning your inquiry, reservation, Health Questionnaire, program, payment, arrival, treatment preparation, or other requested services.
We may also send promotional or educational emails where permitted by law.
You may unsubscribe from promotional emails by using the unsubscribe method included in those communications.
Unsubscribing from marketing communications does not prevent us from sending communications necessary to administer an active reservation, respond to your request, provide services, or comply with legal obligations.
14. Text Messages
The Raj may send text messages where you have provided the appropriate consent or where otherwise permitted by law.
Promotional text messages will be subject to applicable consent and opt-out requirements.
Consent to receive promotional text messages is not required as a condition of purchasing services unless otherwise permitted by law.
Message and data rates may apply.
15. Payment Information
Payments may be processed through third-party payment processors.
Depending upon the payment method used, The Raj may not directly receive or retain complete credit or debit card information.
Payment processors may collect and process payment information according to their own privacy policies, security standards, and contractual obligations.
16. Data Security
The Raj uses reasonable administrative, technical, and physical safeguards designed to protect personal information appropriate to the nature and sensitivity of the information we maintain.
These measures may include access controls, account security, restricted access, technology safeguards, employee procedures, and contractual protections.
No method of electronic transmission, online storage, or information-security system can be guaranteed to be completely secure.
17. Data Breaches
If The Raj becomes aware of a security incident involving personal information, we will investigate and take responsive measures appropriate to the circumstances.
Where legally required, we will provide notifications to affected individuals, government agencies, or other parties according to applicable breach-notification laws.
18. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as needed for legitimate business, treatment, recordkeeping, legal, tax, accounting, insurance, safety, dispute-resolution, and regulatory purposes.
Retention periods may vary based upon the type of information and applicable legal requirements.
When information is no longer reasonably required, we may delete, destroy, anonymize, or de-identify it in accordance with applicable law and our record-management practices.
19. Your Privacy Rights
Depending upon where you live and the law applicable to The Raj, you may have rights concerning your personal information.
These may include the right to:
Not every right applies in every state or circumstance.
We will respond to verified requests as required by applicable law.
20. Iowa Privacy Rights
Iowa residents may have privacy rights under applicable Iowa law where that law applies to The Raj and the information involved.
These rights may include rights relating to access, deletion, portability, and certain uses of personal data.
Nothing in this Privacy Policy waives a privacy right that applicable law does not permit you to waive.
21. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended, where that law applies to The Raj.
Depending upon applicability and circumstances, these rights may include rights to know, access, correct, delete, and obtain information about certain uses and disclosures, as well as rights concerning sale, sharing, targeted advertising, or sensitive personal information.
If The Raj becomes subject to additional California-specific notice requirements, we will provide those notices as required.
22. Washington Consumer Health Data
Washington law provides specific protections for qualifying consumer health data, including requirements relating to collection, sharing, consent, deletion, and consumer rights.
Where applicable, The Raj will provide a separate Consumer Health Data Privacy Policy and mechanisms required by applicable law.
23. Residents of Other States
Other states may provide additional privacy rights concerning personal information or health information.
Where a state privacy law applies to The Raj and grants you rights beyond those described above, The Raj will honor those rights as required by applicable law.
24. How to Submit a Privacy Request
To submit a privacy request, contact:
Email: contactus@theraj.com
Please write “Privacy Request” in the subject line and tell us:
We may need to verify your identity before fulfilling certain requests.
We will request only information reasonably necessary to authenticate the request.
You are not required to create a new account solely to submit a privacy request where prohibited by applicable law.
25. Authorized Agents
Where applicable law permits use of an authorized agent, an authorized person may submit a privacy request on your behalf.
We may request documentation confirming the agent’s authority and may separately verify your identity or authorization as permitted by law.
26. Appeals
Where applicable law gives you the right to appeal a decision concerning a privacy request, you may submit an appeal by emailing:
Please use the subject line:
Privacy Request Appeal
Include sufficient information for us to identify your original request and the decision you wish to appeal.
27. Non-Discrimination
The Raj will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
This means we will not unlawfully deny services, charge a different price, or provide a different level of service solely because you exercised an applicable privacy right.
Certain information may be necessary to provide a requested treatment, reservation, accommodation, or other service. If you ask us to delete or stop processing information that is necessary to provide that service, we may be unable to continue providing it.
28. Children’s Privacy
The Raj website and services are not directed primarily to children under 13.
We do not knowingly collect personal information online from children under 13 in violation of applicable law.
If we learn that information has been collected from a child in a manner inconsistent with applicable law, we will take appropriate steps to address the information.
Parents or legal guardians who believe a child has provided personal information improperly may contact us at contactus@theraj.com.
29. Third-Party Websites
Our website may contain links to websites, social media platforms, or services operated by other organizations.
This Privacy Policy does not govern the privacy practices of independent third parties.
We encourage you to review the privacy notices of third-party websites and services before providing them with personal information.
30. Social Media
If you interact with The Raj through social media, the social media platform may collect information according to its own privacy policies.
Information that you post publicly on social media may be visible to other users.
Please avoid posting sensitive health information publicly if you do not wish it to become publicly available.
31. Testimonials, Reviews, Photos and Video
If you voluntarily submit a review or testimonial, we will handle it according to the permissions associated with that submission.
We do not consider this Privacy Policy alone to be authorization to publicly disclose identifiable health information, personal treatment details, photographs, videos, or testimonials for promotional use.
Where appropriate, The Raj may request a separate written authorization before using identifiable guest content in advertising or marketing.
32. De-Identified and Aggregated Information
Where permitted by law, we may create aggregated or de-identified information that is not reasonably linked to an identifiable individual.
We may use such information for legitimate purposes including business analysis, research, service improvement, statistics, and operational planning.
Where required by law, we will take reasonable measures designed to prevent de-identified data from being associated with an identifiable individual.
33. International Visitors
The Raj is located in the United States and primarily operates under United States law.
If you provide personal information from outside the United States, your information may be processed and stored in the United States.
Different countries may provide different privacy protections.
Where another jurisdiction’s law applies to our processing, we will comply with applicable requirements.
34. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, privacy practices, or legal obligations.
When we make changes, we will update the Last Updated date at the top of the policy.
If required by law, we will provide additional notice of material changes or obtain consent before applying changes to information already collected.
35. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
The Raj Ayurveda Health Center
1734 Jasmine Avenue
Fairfield, Iowa 52556
United States
Email: contactus@theraj.com
Phone: 1-800-864-8714
Website: theraj.com
